Shipping policy

Shipping is billed at a rate of:

$75.00 <10 Miles

$125.00 10-30 Miles

$4.00 per loaded mile >30 miles from zip code 32570 to your destination.  

When opting for shipping, please note that we use trucks with 53-foot trailers.  Our driver MUST be able to deliver your load safely to your destination, otherwise the load will be deemed "Undeliverable" and you will still be responsible for the shipping charges and a 25% restocking fee for all refused shipments (this covers cost to receive and inspect all returned items).

Alleys, driveways, muddy roads, low power lines, unavailability of equipment or manpower to offload etc. are all a contributing factor to undeliverability.

Every effort will be made to deliver your order, however, YOU are ultimately responsible for the offloading of your order.

Rural Area Transportation Zones - Surcharge

A very small percentage of ZIP codes in the United State are subject to what is called a RATZ (Rural Area Transportation Zones) surcharge. These regions are very rural and tend to be isolated from major transportation centers and highway/transportation systems.

Just because a delivery is shipped, it may still be subject to a RATZ surcharge. This incidental charge relates to shipping addresses located in rural shipping destination zones, and rates are determined based on transport lanes, accessibility to highways, etc. These remote destinations tend to be non-direct shipping areas and have higher delivery costs. Blackwater Truss keeps a list of regions subject to RATZ shipping rates. While the vast majority of shipping destinations in the continental United States are not subject to this charge, we want to provide full transparency and access for our most rural customers.

Waiting Time

Drivers may charge a fee if they have to wait longer than reasonably can be expected for unloading to take place. The fee itself will be based on how long the driver waits.

Reconsignment

If at any point during mid-delivery a package needs to be reconsigned to a new shipping location, the buyer will be held responsible for the outbound rate per mile, to be applied from the original delivery point to the reconsigned destination.